Street Style Store — Shoe exchange - no information on the exchanged product

#abc

from Mumbai, Maharashtra

Address:	New Delhi, Delhi
Website:	streetstylestore.com

I feel really frustrated and sorry to write here as i feel the only way to resolve a customer issue on street style store is through this forum.
I have been repeatedly trying to reach customer care through calls as well as mails, but all in vain
My order reference number is #676406 and i had asked for an exchange of 2 pairs of shoes due to size issues.
The pickup or the exchange was made a month back but no response from the team on the delivery date for the exchanged shoes has been provided.
It is really sad how the customers are treated once they make payments.

This is pathetic customer service.

Can this be communicated to the company?

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Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Hi Anisha,

Please accept my sincere apologies!

Your order details have been transferred to the concerned department and they will issue you the credit note within 24 hours.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently