[Resolved]  Street Style Store — Shoes not yet delivered but status is delivered

Website:streetstylestore.com

I have ordered shoes on Dec 31st, 2016. I haven't received my order till now but the status in the account is 'DELIVERED'. I tried contacting the customer care, but no one received the call. Left many emails, no response for single mail. The bad thing i have done is paying the amount online.

Here are the details of the order:
Order Reference: ACQSWJVUF
Was this information helpful?
No (0)
Yes (0)
May 9, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2017
Street Style Store Customer Care's response
Hi,

As per our records your order #1174984 was delivered to you on 2017/01/28. If you haven't received your order, kindly confirm so that we can arrange POD for the same.

Regards
SSS
Mar 06, 2017
Updated by Nani SK
I didnt receive my order. Verify from yourside once.
Mar 08, 2017
Updated by Nani SK
Could you please provide POD because i didnt receive my order yet.
Mar 11, 2017
Updated by Nani SK
Hello, can you look into this complaint and send POD or else refund my money back. I dont have hopes that you will deliver the order. Please do refund money.
Complaint comments 

Comments

I didnt receive my order. Could you verify from yourside.
i ordered shoes from streetstylestore.com on 4th september and received them on 9th september by delhivery.com but the size was not appropriate so i posted a exchange request . the shoes were picked up on 11th september by NuvoEx. now the status of my order on website is showing product deliverd but i have not received it yet.
i contacted both the delivery agencies, they said the product has been delivered back to streetstylestore.com on 14th september and no further shipment of my order has been made from the store to their agency.
i tried contacting the website but they are not answering my emails and calls.
the ORDER NO. is #1761653.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Street Style Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    5999
    Pending
    611
    Resolved
    4288
    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
    View all Street Style Store contact information