[Resolved]  Street Style Store — SSS The worst website ever!

Address:New Delhi, Delhi, 110088
Website:streetstylestore.com

I ordered 1 dress from streetstylestore.com order no# 1002933 on 09/11/2016 after several reminders they delivered it on 23/11/2016 .But they completely messed up with the size and quality. This website shows a wonderful display of modern, beautiful clothes, but the actual products do not match the pictures. Items I received were just horrible and ugly! Nothing looked like pictures. Colors, material, and sizes – everything was wrong the discription given on the website was completely wrong that Rs899 dress cloth is not even worth Rs 100. I sent them an email and demanded a refund. But now they are telling that they do not have refund policy its possible to exchage and exchange will also take 1month time. They are simply fooling innocent customers.at the time of placing order it was never mentioned that they dont have refund or return option otherwise why anyone will buy from them.its just a strategy to bluff customers and get money in return of total garbage.i had ordered few shoes from this sites before, that was also the worst quality .that time i left think its just Rs499 but this time they are cheating for even high amount good growth. The worst website ever! They are not returning my money. Do not purchase anything, this site is a scam.
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Dec 29, 2016
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2016
Street Style Store Customer Care's response
Hi Snigdha,

Apology for the inconvenience.

As per the company refund policy http://streetstylestore.com/index.php?id_cms=7&controller=cms you can either exchange a product with the same product of a different size or a credit note of the same amount can be issued which you can use further to shop from our website.

Kindly let us know how you want to proceed,

For further information and query, you can share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Complaint comments 

Comments

I was got deceived by the picture. The actual product is very different and of bad quality. Even I am chasing them to refund. Nobody is responding, neither via mail nor phone. They really pathetic service.

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