[Resolved] Street Style Store — street style store order no 3038782

Drishti@1

from Mumbai, Maharashtra

Address:	22 A, 3rd Floor (Lake Facing) Hauz khas village, Land Mark: Near Hauz Khas Social, 110016
Website:	streetstylestore.com

I had raised a complaint on this portal few weeks back.
I had ordered size 38 for the black criss cross heels as per the above order no. And now that is one size big for me and it does not fit well. I want one size smaller but it is not available on the site.
2 weeks ago, after i raised a complaint i got a call from your end saying that the product will be picked up and a smaller size will be delivered to me or i will be given store credits.
The product was already picked up on 27th sep 2019 and till date i have not received any confirmation from your end regarding store credits or replacement of the product with a smaller size.
The product has costed me rs.734 approx and still i have not received any replacement of the product or store credits.
Please take immediate action on the same.

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Nov 12, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Oct 11, 2019

Updated by Drishti@1 Still haven't heard from your side. You guys are behaving like thieves and a fraud company. U haven't even refunded my amount of Rs. 734 nor have you given me a replacement of my product.
I request you to take immediate action on this matter.

Verified Support

Oct 11, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have initiate your refund for order #3038782 and it will reflect in your Bank account within 5-7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS