[Resolved]  Street Style Store — They are not accepting return and no money back policy

I had a ordered a combo buy offer for 3 clothing items for 799. And i knew that they didn't have money back policy. So they don't do just returns. But they can credit that amount of money as street style store credit so that we can buy something else from their website. But when i requested for that, so they said me that you can only exchange the item. You can't return it. So i requested them to give as credit, so that i can buy something else from your site. But they didn't reply to my message. I again sent them a message but they haven't replied to that too. 3 days no reply. Moreover, the clothes are not my size and colour of one of them is not at all like the picture. I tried to contact them through their customer care number, but it only said, all the representatives are busy right now, try later. A customized fraud message it seems.