| Address: | Mumbai City, Maharashtra, 110088 | | Website: | streetstylestore.com |
I ordered three pairs of shoes from SSS on October 23, 2016. The site says it takes 3-21 days to ship out the order, but I had to wait for over a month. After sending them emails, they split my order and I got only one pair at the end of November. Two pairs are yet to come (Order[protected].
I have been emailing them, but the last response I got from the SSS team was just before Christmas, where they told me they would ship out the order by the weekend. It has been two weeks since then and the order is yet to be sent. The update on their site is saying 'priority dispatch' since November 11, 2016. I sent them emails after that, left messages on their website, even tried to contact them on Twitter. If nothing, they should at least refund my money. Their excuses are delayed production due to cash crunch, but even that doesn't seem to have resolved. They have now stopped responding to my emails. They still haven't shipped my shoes. And they won't acknowledge my refund request.
I want my money back, PLEASE. Or some response from the company. Worst service ever.
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