[Resolved] Street Style Store — Unable to exchange my product

akanksha008

from Mumbai, Maharashtra

Address:	411020
Website:	streetstylestore.com

My Order Number 1188336 and Reference Number SEAZPLOTZ was ordered on 5 Jan 2017 and it got delivered to me on 2 Feb 2017. Now I want to exchange my product (which contains 2 shoes) because the size did not fit me and I want a size bigger than them.
Also I am unable to find the button 'Replace Product' on My Accounts page.
I am trying to exchange the product the day I received them. I raised so many tickets but there is no response till date.
Pleas help me getting the right product or else I would have to take legal action against the company.

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Mar 17, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Street Style Store Customer Care's response Hi Akanksha Saxena

This is to inform you that there was some technical issue earlier and now we have rectified it. Please visit the website again to initiate your exchange.

Thank you
SSS