[Resolved] Street Style Store — White canvas shoes

[Resolved] Street Style Store — White canvas shoes

K KK@10 from Ahmedabad, Gujarat

It's been 3 months that I had ordered a pair of white canvas shoes from the site Order no: #1022008, 18th october 2016 to be precise, by card payment .The number I shared was wrong which when I realized corrected immediately(16th november 2016) .And now it's been over 3 months, multiple mails I sent, updated my problem in the help desk, tried calling helpline but in vain but never received any prompt replies except once or twice.Tried to cancel order but even that's not an option I realized .Worst service ever.Also not refunding my money if not able to send my parcel.Worst experience . Was this information helpful? No (0) Yes (0)
Mar 5, 2017 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. Verified Support Jan 31, 2017 Street Style Store Customer Care's response Hi Krutikaa Kulkarni We have gone through your order and status shows that the parcel has been returned to origin. Let us explain this to you. We shipped your order on "10/24/2016" and Courier Company marked the status on your order as "return to origin". May be your were not available on your address or possibility might be there that courier company did not reach out to you. We are initiated your refund from our end however, the concerned bank may require some time for the entire process to be accomplished which varies from 3-4 working days depending on the card issuing bank. Thank you SSS
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