[Resolved] Street Style Store — wrong pair of shoes received after waiting for a month

sofia7

from Mumbai, Maharashtra

Address:

400068

I had placed an order of sneakers on 2nd sept 2017. (Order # 1757950)
The payment was already done online. The shoes got delivered on 25th sept 2017 but the size didn't fit me so i requested for replacement. After many follow ups, i received the replacement today i. E 28th october 2017 (Almost after a month of replacement request)

That too i received a wrong pair of shoes today. It's almost 2 months from the date of order placed and i am getting a wrong pair of shoes today. My 500 bucks is stuck for like almost 2 months, if i would have known about the company’s carelessness i would have invested my money in same fruitful purposes. They’re fooling people. This is not the very first time we’re facing such problems. I really had high expectations but surely the company didn’t stand by it.

It would be better if sss refunds my money back.

Regards
Sofia damani

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Nov 29, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2017

Street Style Store Customer Care's response Hi Sofia Damani

This is to inform you that we don't have a refund policy and it is clearly mentioned on our website.

Thank you
SSS

Oct 28, 2017

Updated by sofia7 Correct.
It was clearly mentioned on website that SSS doesn't have refund policy. That doesn't mean you irritate us by making us wait 30 days for replaced product & then send a wrong pair after that.

You read the entire post but could only see the last line of refund. You were not at all sorry for delivering customer the wrong product that too after a month

Regards
Sofia Damani