[Resolved] Street Style Store — wrong refund amount in voucher | |||
Order id: gmosqbxyd Hi I would like to complain about street style store and i have also recently complaint about them about a replacement order for which i received an email today that it was cancelled due to out of stock of the product and i placed this order on april. The order no is gmosqbxd. They have provided me a voucher of rs 300 in return which is wrong as when i placed the order i availed it under an offer which was buy any 2 products of amount 699 for 999 rs. I have received the first product but for second product they cancelled and refunded it for 300 which is a loss for my side. I would rather return both the product and get my 1000 rs back. I have mailed them but there is no reply. Can you please look into this. I made this complain and received a reply from sss that it will be updated to 524 rs but that was on 25 oct and they said it will be done in 24 hours and still it hasn't been done and its been more than 24 hours. Please help Was this information helpful? | |||
Dec 5, 2018 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. Verified Support Oct 31, 2018 Street Style Store Customer Care's response Hi, Due to some technical glitch credit note's amount could not be changed before, we have again connected with the exchange department to do the needful and hopefully the amount would be updated by the end of the day today. P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end. Thanks SSS Verified Support Oct 31, 2018 Street Style Store Customer Care's response Hi, Due to some technical glitch credit note's amount could not be changed before, we have again connected with the exchange department to do the needful and hopefully the amount would be updated by the end of the day today. P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end. Thanks SSS | |||
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206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
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