Address: | Mumbai City, Maharashtra | Website: | streetstylestore.com/ |
Hi
I placed an order on http://streetstylestore.com/ on first week of september. My order number is #[protected]-70084 and a payment of Rs. 2297.02 was deducted from my account. I have written several emails to them and tried to contact them but there is no response. Instead they emailed me informing they havent received payment and asked CC reference number. I shared the same with them and still awaiting a revert. Neither they are refunding my money nor giving me the product. Kindly help! I am pasting the email conversation for your reference
Hi
Kindly confirm if I am getting a refund or the delivery of the item I placed order for?
In case you are sending the products please let me know the tentative date for delivery. Also would like to inform if you can’t deliver by coming Wednesday I would prefer a refund or I will have to take action against this unprofessional behaviour.
So kindly revert
Regards
Priyanka Saha
From: Priyanka Saha [mailto:priyanka.[protected]@ketchumsampark.com]
Sent: 06 October 2015 12:54
To: 'Himanshu Vashistha'
Subject: RE: [#120278] Urgent response request
Hi
My CCA no was Ref[protected]
My order no was My order no was #[protected]-70084 and a payment of Rs. 2297.02 was deducted from my account
SERVICES ARE REALLY DISAPPOINTING!
Priyanka
From: Himanshu Vashistha [mailto:[protected]@streetstylestore.freshdesk.com]
Sent: 06 October 2015 12:19
To: priyanka.[protected]@ketchumsampark.com
Subject: Re: [#120278] Urgent response request
Hi Priyanka,
A quick update here. we have not received any payment with this registered email ID or registered mobile number. Kindly provide us the Ccavenue reference number or the order number for the payment you have made.
If there is anything else we can do, let us know.
Thank You.
With regards,
Support Team
Street Style Store
[protected]@streetstylestore.com
On Sat, 3 Oct at 3:41 PM, Priyanka wrote:
Hi
I placed an order around 9th or 10th of September. My order number is [protected]-700846
I have ordered 3 shoes and it has been almost 1 month and still didn't get them neither anybody contacted from your office to inform me the reason for the delay.
It is a strong example of extreme unprofessional behavior in case this website is not fake. Please do let me know the delivery status or I request a refund if delivery isn't possible.
Kindly do let me know at the earliest about your response. Can't reach the landline too.
Regards
Priyanka Saha
Sent from my Sony Xperia™ smartphone
120278 Was this information helpful? |
Please accept my sincere apologies!
If your issue has been resolved I request you to please mark it as resolved.
If not, then kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.
Thank you
Street Style Store Resolver