[Resolved]  Streetstylestore.com — Product not delivered on time and now I need refund but no response

Address:110008
Website:www.streetstylestore.com

I have ordered some product on 11/5/2016 with order reference #1058441. The normal delivery time as given on website if 3-21 days but till now no product I received. I have written to the help-desk many times. As a reply to my mails first they said due to demonetization, their manufacturing units are facing problem. Then I asked them to refund my money, if they are unable to deliver the product. In reply of that, they sent me an assurance mail that my product will be delivered by 17 Dec. 2016 anyhow. But still no product received. I again wrote to the help-desk but no response at all. I need my money back. Please do something. Amount involved is Rs. 999.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 31, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2016
Street Style Store Customer Care's response
Hi Sakshi Nirmal

As per our record, your order #1058441 has been delivered at given address on date 28 Dec 2016.

Thank you
SSS
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Street Style Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    5998
    Pending
    611
    Resolved
    4288
    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
    View all Street Style Store contact information