[Resolved] Streetstylestore — Delivery/return pick up of my purchases

galegomes

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana
Website:	www.streetstylestore.com

I had made 2 purchases online, first being on 25 june (#766107) and second one made on 10th july. (#797594). after multiple follow ups i received my first order end of august, however have to exchange it due to incorrect size and have done the needful online. i have still not received my second order neither has anyone come to collect the exchange. i have constantly written to them to which i get very standard replies but my orders have not come through. their toll free no does not function neither do they call or revert appropriately. absolutely poor service.

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Oct 25, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2016

Street Style Store Customer Care's response Hi Gale,

Sorry for the inconvenience caused to you.

I would like to inform you that I have re-arranged the reverse pick up of your order#766107 and it will be done in 2-3 working days.

And your order#797594 details have been transferred to the concerned department and they will resolve your issue on priority basis.

Please have a little more patience and I rest assure you that you will receive your product soon.

Once the order will be shipped you will receive a mail from us.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com .

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

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Comments

galegomes

from Mumbai, Maharashtra

Order# #766107 has been taken for an exchange.
Can i get an answer as to when am i going to receive the exchange and when will order no #797594 which was placed in July be delivered????

galegomes's [Complaint's author] reply, Oct 6, 2016

I would like to get my refund back pls.. am not interested in any of your products..