Student — refund of ticket

Address:

332715

My name is vikesh kumawat i have booked my ticket from ajmer to bandra boarding point was jaipur of[protected], but on[protected] morning i call the customer care on 139 i asked that i want to cancel ticket so she told me that you can cancel ticket online and you can collect the refund near by railway station within 24 hrs. Then i cancel ticket online through my mobile, but when i reached at railway station to collect refund then they told me that you are late we cannot give u refund.
According to customer care i can take ticket within 24hrs. I specked with mr aniket saha on customer care number he is senior. He also told me that there is no such rule that you have to collect money within 2 hrs as the station master saying.

I want my refund back at any cost. I had call customer care but they did not respond me now.

My pnr number of ticket is
[protected].

I am attaching my ticket pic

Plz work on it i want my money back