Address: | North 24 Parganas, West Bengal, 700136 | Website: | www.stylespafurniture.com |
Dear team,
I had purchased a king size bed and a dining table from your outlet at city centre 2.
The same was delivered and fixed up at my residence. I am still to receive the invoice copy for the goods.
However to my surprise i noticed that the dining table is broken from one side.
The side wooden log is broken and pasted. I am attaching the pic of same.
I am absolutely shocked to see the same. This wasn't at all expected from a reputed brand like yours. Even you people do these kind of cheating? I am shocked. I have purchased a dining set worth more than rs 55000. Doesn't it have any value to your eyes? If it does have then how can you deliver such a faulted/ broken piece to customer?
I would like it to be resolved immediately. It needs to be replaced immediately.
Also i would like to get the appropriate justification for this act along with the replacement. Else i would take this case to the social media an put number of reviews and pics at your website and the related links. By doing so i will ensure no other customer will be facing such issue.
How can you not send the invoice copy to the of the article getting delivered. This actually gives me impression that probably you guys have sent me defective piece to see if i am not able to find out the problem in the good then you will send me the invoice. So, here you guys have lost your bet and i'll see to it the proper rectification is done with lawful justification as it is not just an error.
Expecting professional urgency in the appropriate closure of the case.
Regards,
Rupesh kumar
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