Style Spa Furniture — Siesta coir foam mattress

Address:	110015
Website:	www.stylespafurniture.com

I had purchased a siest coir foam mattress (1810x2006x127mm) from
Stylespa furniture limited
K4, ocean heights,
1st floor,
Sector 18, noida-201301.
Dated: 16th april, 2014
The mattress has become uneven. It was sent as a wedding gift from my father for me and was delivered in ghaziabad. This uneven surface has resulted in severe back pain which was never there. I spoke to customer care of the stylespa. They said its not their product and they have nothing to do with the mattress. Also the noida branch is said to be shut down and only kirti nagar branch is operational.
This is to bring to your notice that all my furniture is purchased from stylespa and they only supplied us with this mattress. But this rude behavior and not attending to the complains of the customer has given me a very bad impression of the brand.
The mattress says 10 years of warranty. I want my mattress to be replaced of refund of my money.