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Su-Kam Complaints & Reviews

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Last updated Jul 14, 2023
Complaints 194
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41
Unresolved
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Su-Kam reviews & complaints page 5

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A
Advocate Surender Yadav
from New Delhi, Delhi
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solar panel replacement warranty

Address:122101

In the month of august 2017, sukam solar penals were installed. Warranty of 25 years was given by sukam. But the connector of one of the penal have burnt. We informed the distributor about this issue, but the distributor informed us that su-kam has closed its business. We tried to contact at su-kam custmer care number. But a person from other company picked up the phone and confirmed that su-kam has closed its business. We discussed our solar...
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A
Ajit Panda10
from Bhubaneshwar, Odisha
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warranty related issues in inverter

I bought an inverter and it provided me with 24 months warranty but the problem is although i’m still having my validity there has been no customer service. The prouduct is showing some issues and is not functioning properly but the company services are not at all taking into concern although warranty still remains.
Do take some serious immediate actions asap....
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E
Er Vijay Patel
from Bhavnagar, Gujarat
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off-grid 10kw & 5kw inverter problem

Address:Near royal chowkadi opp mamladhar office, Talaja, Gujarat 364140, +91

-date of incident:[protected]
-client mobile number : +91 [protected] / +91 [protected]
-inverter not working...
(1) model : 10kva/ 180vdc
Products : inverter
Sr no. 501d[protected]
(2) model : sp 5kva/96v (Dl)
Products : solar pcu
Sr. No. 501f[protected]

Email : [protected]@apollosolarpowers.com, [protected]@apollosolarpowers.com...
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S
Satyam Sing
from Delhi, Delhi
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on/off automatically inverter bulb

Only 15 days happened from purchase date actually it is the problem i m facing since i'm using this bulb my bulb is automatically getting on/off and heated i lost my warranty card only 15 days happens from purchase plz suggest correct opinion and if i can replace/repair in warranty or i purchase it from amazon only that proof i'm having i purchased it around rs 550...
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A
Ambs
from Hyderabad, Telangana
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ups not working

Address:Himayat Nagar, St No: 6, Hyderabad, Andhra Pradesh, 500029

I have called up on the toll free numbers so many times. Always got a response stating that some one will call me back. No one has called me until now. Agreed to pay the service charges as well.
I called up on 19th June 2019 until now, I have not got any response.
If the power goes off, we will be facing huge losses.

My name is Rakesh and mob numb is [protected]....
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M
malikkuldeep
from Chandigarh, Chandigarh
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inverter faulty (under warranty)

Address:Mohali, Punjab, 140604

Dear sir,

Warmest Season Greetings...!!

We have purchased a Inverter before 1 year(model -faicon eco 1000/12vdc, code-501c[protected]) from manimajra chandigarh.
Unfortunate Inverter has stop working and we have login the complaint on toll free no., but still complaint not resolve.
Requested to look in to this to resolve the matter earliest....
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V
Vrenya
from Chandigarh, Chandigarh
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battery

Address:Gurgaon, Haryana

I bought a battery on 18/6/18. it is already malfunctioning while in the warranty period. The battery is not providing any backup as it did it in it's earlier days. It is very disappointing to experience such a thing. The contact numbers on the warranty card are totally useless. This is just causing me more trouble as reaching the Su-Kam company has become so difficult. The website doesn't work either. You are required to provide me a solution...
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V
Viralkoth
from Mumbai, Maharashtra
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fuse problem from day 1 need solution

Address:KalaMandir bhtaktinagar circle dharmajivan complex opp Shyam wadi, Rajkot, Gujarat, 360001

Hi
Respected sir

I am viral Kothari, Deal in garment business in Rajkot Gujarat. I had purchase your sukame inverter from dealer in rajkot,
But issue is that from day 1 is that having problem in fuse. We had already replace five fuse from the purchase date. And, I am using Su-kam inverter shiny 900. We have purchase because of very good reviews from the buyers, but we are facing bad experience with your company....
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S
sssuman
from Mumbai, Maharashtra
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guarantee/warranty issue

Address:Vidyapuram Colony,AT-Sikandarpur,P.O-Mirjanhat, Distt-Bhagalpur(Bihar), 812005

Hi There,

I have Purchased Sukam Battery model No-SBT[protected]B[protected]) on dated[protected] from M/s Chand Enterprises, Bounsi Road, Bhagalpur-812005. I am suffering backup problem last two month.Thereafter i have contact to our seller (M/s Chand Enterprises). He told me- I will be to talk with company/Distributor and replace your battery because my battery is under Guarantee.
He is bluffing me since last...
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Address:Khordha, Odisha

Sir!
I have a sukam inverter (900 va) and sukam battery (Hptp 1500), both purchased on 19.05.2017. Some days back, with only one led light of 5w for one night, the battery showed "low" signal and there was alarm also. I contacted the dealer-harsita appliances, chandrasekharpur, bhubaneswar, mob-[protected]) and he told to lodge a complain in the company website. I tried to do the same, but the website-www.su-kam.com is not responding....
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S
Swasteek Mohapatra
from Siwan, Bihar
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inverter connected appliances are not working on ac supply

Address:Sector 6, CDA, 753014

My Sukam inverter not working and is under warranty. So I called the toll free number and the customer service executive said that the technician will reach my house within 8 hrs. After 2 days and many calls no one has come. Their technician's behavior is very bad. He even told me that if I did want his service I should wait till he is free as if he was doing me any favor. After sell service experience is very poor from Sukam....
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M
Manila Bhatt
from Delhi, Delhi
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inverter card is not working

Address:226, Tekri Kalan, New Delhi-110041, New Delhi, Delhi, 110041

The card of inverter is not working from last four or five days. Due to this the inverter is create some issue in start. My family is facing silly type issue and i am very helpless from last some days. So, i kindly requested to you please solve the problem as soon as possible.
My name is amit shekhawat and my registered mobile no. Is [protected].
Please resolve the problem...
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A
anil8491
from Safidon, Haryana
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mppt new defective

Address:C/o Devgiri overseas vpo mahrana opp vardhman dharamkanta gohana road Panipat near Lcrt school, Panipat, Haryana, 132103

Dukan toll free and other numbers not reachable, i heard sukam is closed and launch with new name su-vastika but, sukam users are facing problems because there is no one to attend or attempt complaint. I have purchased a mppt controller and it has a problem, i tried to call sukam but all in vain. If suvastika takeover then it's should attend all dukan customer...
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J
Jason Elroy Martis
from Mangalore, Karnataka
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solar con 12v /24v

Address:Udupi, Karnataka, 574107

Solar unable to switch to ac and completely draining battery. Not able to completely rely on slaor charging. Tried to contact sukam customer but in vain.

None of their numbers are working and no responding call recived from them. If this continues i as a customer will withdraw all services from sukam and go for other inverters and solar cons. Please try to rectify the problem as soon as possible...
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Address:165 Gagan Vihar, Delhi, 110051

I purchased Sukam tubular battery TPG 1350 on 21/12/2017 from East Side Sales Corporation, shop no 52, Khosla Market Complex, Gagan Vihar Extn, Delhi-110051.
The battery is under 36 months warranty. When I called the dealer on a complaint that the battery is unable to give full voltage when on inverter, the dealer said Sukam battery had stopped operations hence he is unable to help.
Please let me know is it's true
Regardsbr...
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Address:Sindri, Dhanbad, Jharkhand, 848204

Dear sir,
Please note the complaint against your product shark-1000 inverter, the complaint that" when the ac supply (220 v) cut off the inverter is not take up their sensitive automatically, this problem faced near about 2-3 days. Several times i try to connect with service centre/call center of su-kam ([protected]/[protected]) but anyone not take the call.
Kindly consider my problem and shoutout it at earliest possible.br...
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F
fun trips
from Delhi, Delhi
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inverter not charging battery

Address:Abhilash tiwari sangao, Barabanki, Uttar Pradesh, 212601

Inverter not working after replace the new battery in place of old. It charge full night still not taking 5 min backup. I am very eritate this type of things. Now is summer time it has to be work properly. I am not satisfied with this product. Please it or replace the product from working condition. My family is facing silly type issue which have no mean so please replace....
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N
Narendra Debnath
from Udaipur, Tripura
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2.5 kva 36 volt sine wave commercial ups

Address:Agartala, Tripura, West Tripura, Tripura, 799001

Sukham sine wave commercial ups 2.5kva, 36 volt, fusion-1
Sku so. So38.388557 not working in charging mode. Date of purchase 25/03/2019 through on line (From industry buying). Please rectify the fault.
The unit is working in battery mode but when input 230v line is connected, no output. Charging mode is also not working. Led indication is only main on, switch active indication is on, i/p mcb is on....
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H
HanumanSingh2594
from Noida, Uttar Pradesh
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no service response

Sir i have purchased a new sukam brainy eco 1100 invertor on[protected] through flipkart sold by apollo trading company with 02 year warranty.
On[protected] some technical problems happened with my invertor.
I registered the complain sukam customer care [protected] on[protected] and my complaint no is 48546c16010319.
Sir customer care told me that your problem will solve 3 or 4 days.
Engineer visited my invertor...
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R
Rameshwar Prasad Meena
from Mumbai, Maharashtra
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ups destroyed

Address:Asan post muhi teh. Bases ditt. Dausa, 303323

Complement number 30766c09020412 and happy code _2529 ke complement 3 march 2019 ko ke thai lekin aaj 05 _06 din home ke baad bhai koi complement ke or dyan nahi de raha hai

Please request you to solve this problem imidiatle

Call mobile number [protected]
Village asan post muhi tehsil baswa district dausa rajasthan 303323
Product details sukam company ups modal shark900 12v ups product home ups...
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