Su-Kam — inverter not working

Address:

209304

Sir i have purchased inverter and my inverter in under warranty and i have raised complaint online i have also tried many times on your number [protected] but every time it was disconnected after reporting that your customer care officer is busy however i have lodged a complaint today over phone no.[protected] at 08:46hrs but complaint number was not provided by your side

Problem :
Inverter is not charging battary

Inverter detail is as under
Moder shark 700
Purchased on 07.09.2015 with warranty of 24 months
Serial no.56901b[protected]
Address: village post jugrajpur near chakarpur mandi, kanpur nagar 209304
Contact no. [protected], [protected]
Email [protected]@rediffmail.com

Please guide your concerning staff to attend the complaint at the earliest
Thanking you
Gyanendra jain