Suave Store — Supply of fake and non working mont blanc fountain pen | |||||
Complaint Against M/s Suave Stores Address: Hill Park Rd, Red Hills, Lakdikapul Hyderabad, Telangana Telephone:[protected]TOLL FREE) [10a.m-7p.m], Whats App: +91-[protected] (Punjab Number) Mail: [protected]@suavestore.com Source : http://www.suavestore.com/contacts Purchase of Mont Blanc Meisterstuck Fountain Pen vide Order Number [protected] dtd 13.09.2015 delivered by Fedex on 25.09.2015 against COD. Complaint : The unpacking of the shipment is video-graphed. Since opening 1, The original packing was wet 2. The Warranty card was not sealed/signed/undated 3. The Pen is not in working Condition. The Toll free no. doesn't work. Whats App no also not answered. Wrote a mail immediately. Reverse pickup was promised within 48 hours. Even after no of follow up mails and Whats app messages including the videos of proof of not working and continuous assurance that reverse pick up is arranged...its Been more than ONE MONTH still its neither replaced nor refunded. ordered to gift for a specific event and had to cut a apology. request replacement with original and working pen with sealed warranty card. request Justice. Attachments : 1.Invoice 2. Warranty Card 3. Mail correspondence 4. snapshot of website quoting status as "Reverse Pickup" Was this information helpful? | |||||
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