| Address: | Central Market, lajpat nagar, New Delhi, Delhi, 110024 |
| Website: | www.subway.com |
I am a regular customer of subway. Regularly give feedback to the restaurants. I am a frequent customer of your stores in gk 1, gk 2, candor gurgaon, kurla mumbai
So, today, after shopping in lajpat nagar market, south delhi, i went to the nearby subway in lajpat nagar
The ambience was there pathetic, i went straight to the counter for my order. They told me that sub of the day is not available and i can have veg seekh instead of that. The staff who was taking my order was so rude and was not looking any interested in making my sub. Please have a look on the cctv as well!!! They told me that they do not have lettuce and onion, on my question on that, he went inside and came back with the vegetables, all the vegetables were not at all fresh, cucumber was so tiny, 1 slice of cucumber was of size a coin. I asked him to atleast put more cucumber. The pickles, olives and jalapeño were looking rotten so i could not show the courage of asking him to add them. I asked him to put extra capsicum, he did that. Behind him, a very down class man came in casuals that they cannot put extra capsicum and went inside the staff area. He was literally misbehaving with me. I really wanted to slap him on that spot.
I was so furious and shouted on the staff to call the manager, and the man in casual clothes came and said that he is the manager. Like really?
A man with such a bad tongue, not a single layer of behaviour is a subway's manager? I can not believe this! I asked them to cancel the order and give me the authority's contact number, no one entertained me, no one was answering me. Just have a look on the cctv recording. Then, i went to the gk 1 store, and it was great there.
One more incident happened with me in the same restaurant but i did not reported it at that time. It was 3rd october 2019, i was sitting and having my sub, everything was fine till that time, the man in casuals and a female staff were arguing on some issue, slowly slowly the conversation heated up. They were literally shouting on each other. At a point when it was beyond limits, i asked them to maintain the decorum and continue their fight when i will leave.
I would certainly request subway authorities to look into the matter. The food is great, the staff is disgusting.
Otherwise i have to call consumer forum into this matter!
Iif the manager of somewhere is so rude and is misbehaving, how can i ask for betterment?
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