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Subway India Complaints & Reviews

L
LN Pandey
Jun 11, 2023
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No free Cookie

Address:Subway, near Apollo Pharmacy, Khajaguda, Hyderabad 500089

I took a foot long paneer subway, and got an invoice. Then, I have filled the survey but the staff did not accepted the coupon code generated, and asked rudely to pay for the cookie....
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V
Vasanthkumar Padayachi
Dec 10, 2022
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Wrong invoice given and correct invoice now

Hello Team,

I had purchase yesterday at Bangalore Airport subway .pls find the spent Alert: You've spent INR 470.00 on your AMEX Corp Card ** 31009 at SUBWAY 38036 on 9 December, 2022 at 03:45 PM IST.

I was given a wrong invoice and reason given the printer is not working and the staff gave a invoice of a other person . I would invoice for my purchase as I need to submit for expense claim at my office .br...
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N
NeelBadadare
Dec 17, 2021
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Hair in my Salad

Address:Subway, Wakad

A hair was found in my salad. This is disgusting, I almost vomited looking at it. I still have the box with the hair, if you don't trust me, do all the tests you want. I have complained to Subway already. I will never in my life trust Subway again....
+2 photos
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A
Ami Haria
Dec 8, 2021
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Jain availability

Website:Subway.com

Jain options were limited and now the plain eggless mayonnaise has garlic powder in it.In india 25% people belong to the hindu jain caste where the diet is 100% veg and no underground roots including potato, onion and garlic. Keeping simple options like plain egress mayonnaise and mustard can take a long way to cater to jain customers also....
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R
Ridhima Modi
Jul 14, 2021
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Live insect in my subway

Hi,

On 13th July, dinner- I had ordered Subway from HSR Layout, Bangalore branch.

After eating half of my subway. There was a live worm which crawled out.

This is sincere traumatic experience, as I eat regularly there.

This is a violation of multiple health codes.

Please take it up.

I have pictures which I can't attach here. Please reach out for...
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S
Shalab
Jul 6, 2021
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Refund

On 4th July, 2021 at about 1:47 PM, I had placed an order online and paid the total amount of Rs. 260/-. Online Order ID:[protected]. After waiting for some time for the order to be delivered, I learnt that subway has cancelled my order without intimating the same to me.

However, I have still not been refunded my amount of Rs. 260/-...
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A
Agent0205
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Staff unhygienic

Your subway kohara staff is without masks and the person who is handling the cash counter and same is making our wraps without sanitizing his hands and same person is cleaning the tables...
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V
Vikram Monga
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Tuna salad

Address:House no 3066, ajanta enclave society sector 51, 160047, chandigarh

Subway store id- 53102, sector 38d, sco 314, paschim marg, 160022, chandigarh
Phone -[protected]

My order I'd is trans# 1/A-141390

I have order one tuna salad and iced tea and in tuna salad there is no ice-Berg neither lettuce they just put lots of onions and capsicums and too many sauces and when I called them to tell their mistake they only said you order here for the first time so we cant do anything...
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I had ordered a salad from subway, vashi (Navi mumbai) today[protected]. While i was eating it, i got a mealworm in the salad. I had contacted swiggy as i had ordered from them. They had initiated the refund but that's not the point. Look, i would have eaten at least one-third of the salad and what's the guarantee that i might have not eaten the mealworm before i had seen it in the rest of the salad.

Look, i want some serious...
+2 photos
+1 videos
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A
Amber Sahni
from Delhi, Delhi
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staff and manager behaviour

Address:Central Market, lajpat nagar, New Delhi, Delhi, 110024
Website:www.subway.com

I am a regular customer of subway. Regularly give feedback to the restaurants. I am a frequent customer of your stores in gk 1, gk 2, candor gurgaon, kurla mumbai
So, today, after shopping in lajpat nagar market, south delhi, i went to the nearby subway in lajpat nagar
The ambience was there pathetic, i went straight to the counter for my order. They told me that sub of the day is not available and i can have veg seekh instead...
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F
FarooqueMemon
from Mumbai, Maharashtra
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pathetic and unhygienic and pest contained subway at the airport

Address:Mumbai City, Maharashtra, 400070
Website:subway.in

Hi,

26/11/2019 : domestic airport - subway incident:

I have placed the order of subway today and was very disappointed with the cockroaches in the shelf.

My next email will be to subway questioning about quality control. Followed by an email to fssai as well.

Please give me a valid explanation to this. Also let me know what measures have been taken to solve this issue....
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R
Rajiv55
from Palampur, Himachal Pradesh
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subway food quality very poor

Address:New Delhi, Delhi
Website:Subway

Hi
I am rajiv from delhi we have just ate two tandoori chicken subs from subway joint chatarpur taste was not good after eating them we all feel nauseous and stomach ache we r your regular customer but this time subs were not up to mark
We have also ordered salad and same senerio is there in this case please look into this matter please make sure that food quality of subway should be upto mark...
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R
remond
from Chennai, Tamil Nadu
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subway

Address:600034
Website:subway

I feel extremely bad to complain, but i have to put this down somewhere, because i have been such a regular customer and to get such bad service in a row and the attitude of the staff so bad, i had previously received such service on 4 occasions and thought it is a one time mistake, but this is becoming bad to worst, i order for 4 subs today and the guy took the order on the phone and said i would come and pick up the order, after i reach...
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R
Rahil Parekh
from Mumbai, Maharashtra
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staff behaviour

Address:Mumbai City, Maharashtra

Unfortunately i have to write this complaint regarding the behaviour of the staff and subway outlet in churchgate, mumbai. Yesterday we called for paneer tikka salad, 3 aloo patty. Paneer was completely in bits rather than chunks so we told them to change it but they denied saying it comes like this. Moving on they added 3 pieces of olives in a salad and i am not exaggerating here. We told the lady to put more olives in the salad she denied...
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A
Alajpur Renu
from Hyderabad, Telangana
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worst staff and bad attitude

Address:Hyderabad, Telangana, 500029

I recently visited subway store located in Himayathnagar I was handled rudely by the staff and they even used foul language when I was placing the order as I was asking them certain details about the item they got angry and told me to go out of the store and used bad words on my face
Subway
Altos am Trade centre
Himayathnagar
Telngana Hyderabad 500029...
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L
Lakshmi Sugavaneswaran
from Chennai, Tamil Nadu
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test

Address:Chennai, Tamil Nadu

I purchased a wrap at Subway Nungambakkam location and I was sent a free cookie voucher for my next purchase (with no predefined order value). However, I was denied use of coupon for cookie purchase. When no conditions are listed on the website, the store manager rudely denied any service in this regards. Why cant I buy a cookie (even thats a subway product purchase)....
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G
garvt
from Delhi, Delhi
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fly in the sub

While having Sub @ Hypercity store, Goregaon west...i found fly inside that and shockingly while it was told to store staff no one responded even attended the compalint...really pathetic behaviour by team and inefficiency in handling issues.
A brand like SUBWAY is treating its customers with such unhygienic food and best part is no one apologized from the team.
Serious action required....
+4 photos
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P
Pulkit Sachdeva
from Agra, Uttar Pradesh
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no sub of day in meerut (u. p.) subway outlet after 10pm

Address:Meerut, Uttar Pradesh, 250001

Every time we visit subway meerut (U. P.) outlet they say no lettuce, no sub of the day after 10 p. M..
Lights closed after 10 p. M. & sub of the day will be charged under normal sub rates after 10 p. M.
Reason: we have done our closing.
No brown bread at times only white bread..
Very very rude behaviour of the entire subway meerut (U. P.) outlet team.
Very pathetic service.. Only enjoying there monopoly....
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T
T lodha
from Bhusawal, Maharashtra
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food quality and bugs in the drink

Address:Pune, Maharashtra

When i went to phonix market city subway. The staff was to busy talking among themselves in marathi. One was saying to other you shouldn't make breads tge quality of bread comes out bad. Still i decided to go for meal deal so when i asked for drink there were bugs in tge first cup si i asked for another one after feeling up another cup the subway employee asked me to choose some other drink because even this one has bugs in it too. When i...
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D
dinkuspb
from Porbandar, Gujarat
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ac not working

Address:Vadodara, Gujarat, 390018

Dear sir/madam,

I am complaint against subway where store id: 54020, where i have seen that ac is not working from last 3 visits and the wet of the employee in getting into the subway.
And the main thing is that i am regular customer of subway and i am seening all this.
Berad is also not avaliable what i want, for that bread baking machine is not working
So please do it as soon as possible....
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A
Arun Sasidharan
from Mumbai, Maharashtra
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product delivered was wrong and rs. 30 was charged for package

Address:Raigad, Maharashtra, 410210

1) I had ordered for chicken strip in which instead of strip I was given teriyaki in the wrap and Rs. 30 was charged for packing the order in one small paper bag. 2) I also ordered veg sheek and chicken & turkey sub, in veg sub I mentioned that I didn't want lettuce and in non veg sub I didn't want cucumber but was order arrived had lettuce and cucumber in it....
+3 photos
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D
Doc Ritu Grover
from Harda, Madhya Pradesh
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sub tuna

Address:Faridkot, Punjab, 151203

Today we ordered a sub 6 " with tuna fish. It was foil smelling and rotten. As soon as me and my husband eaten, vomiting started. But staff was very rude.in spite of the incident they charged us full money and also does not show any sense of responsibility. Please take some action against them. They also misbehave with us. This is located in shahi haveli campus faridkot....
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M
Mrinal Ailawadi
from Agra, Uttar Pradesh
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disrespectful behavior & food quality

Address:282005

Dear sir/mam,

Want to complain about the food served & the way their owner behaved was prety much unrespectfull.!.!
We entered in the resturant, the music volume was at max,
When we asked them to lower down the volume, they said we cannot, we ignored and ordered our sub, they served us the food which was stale, as foul odor was coming from it, we complaint about the food served, the staff refused, at that particular...
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M
michael ghuman
from Bathinda, Punjab
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charging 18% gst even after govt. notification to charge 5% gst

Address:140406
Website:www.subway.com

I have visited subway#53244 sirhind yesterday (17/11/2017). The restaurant charged 18 % gst on the order and when questioned there is no reply from the concerned employee. All other restaurants in the area have started to charge 5% gst from 14th november, 2017 midnight but only subway is charging excess taxes to customers clearly flaunting government notification and orders.
Kindly start charging gst as per government rules and refund...
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S
Sachin P M
from Chennai, Tamil Nadu
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delay of service and service personnel conduct

Address:Chennai, Tamil Nadu, 600041

Team,

Iam a great fan and a loyal fan of subway chain of restaurants. I always had a great experience at your restaurants across india. This feeling was put under a drastic stake on my recent visit to one of your restaurants at "south mada street, ground floor, thiruvanmiyur, chennai-41", there wasn't any customers at your restaurant and when i stood by the counter for an order the person who attended had didn't even care...
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O
oystermartini
from Panaji, Goa
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overcharging

Address:403001

I visited subway outlet at campal in panjim goa.
My bill amount was rs. 253.70
I paid my bill using my credit card. The amount charged to my card was rs. 254 instead of the actual rs. 253.70
When questioned, the team didn't have any answer to this.
This outlet maybe doing the same thing with other customers.

This is cheating......
+1 photos
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R
Rashf500
from Addanki, Andhra Pradesh
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the sandwiches were not made properly

Address:Bangalore, Karnataka

I had ordered 2 different subway sandwiches placed at bangalore airport.3 packed n one i had it with my friend. Pears n corn sandwich was good. The other 3was so bad that i had the throw them away. Paneer tikka, mexican patty and chatpata chana. It wasn't cooked properly at all. I paid so much and all the money gone waste. Please return my money back....
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S
Sonali Aggrawal
from Delhi, Delhi
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salad

Address:New Delhi, Delhi, 110088
Website:Food panda.com

I ordered subway salad and what i found that it was pathetic. First the order took 50 mins to reach and then when i received it contained only vegetables. No sauce, nothing was there only cut down veggies and even the quantity was less than before. Whole of my money got wasted

I ordered it from food panda, ashok vihar branch. Even the order that i received was delivered without a bag. The delivery boy just handed over me the...
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G
Gaurav Jathar
from Mumbai, Maharashtra
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service

Worst experience at phoenix mill lower parel. 17/9/17 at 8.35pm we were there. By seeing a big queue we asked is egg & chesee available? He said yes. Then we waited for 40 mins (Upto 9.10pm) in queue and the other staff said no its not available because its breakfast menu. No value for time. No coordination among staff. Very bad experience from subway though we are regular customer....
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M
Mani118
from Ludhiana, Punjab
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staff is rude and overcharging their customers

I often visit subway in sector 8 chandigarh, and i realise that each and every customer including me is overcharged. But the scheme is 1 plus 1 free in morning time 8:00 to 11:00am
I order him for 1 foot long veg subway the cost is 250/- and tax is 45/-the total is 295/-
And they charge 320/ -
The cost of veg 6 inches =135+tax=160
The cost of veg 12 inches =250+ tax=295

Maninder singh
[protected]...
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