Sugama Tourists — Bus filling up luggages and delay in drop

Address:

116/2, Trade Center, Race Course Rd, next to Raceview Hotel, Gandhi Nagar, Bengaluru, Karnataka 560001

Hello,

This has been so frustrating to customers that diligence of dropping on time. We have reached destination an hour late just because of their parcel pickups at n number rof locations. I too had to see a fight between a customer who is requesting the driver and conductor. Who were laughing negligently seemed to be more worrying all of the people in bus.
Is bus for picking up parcel or customers.