Sugama Tourists — cancellation policy for individual

Address:

560060

This is regarding the cancellation of one passenger who is about travel from bangalore to gulbarga on 8th sept 2018.

As per your cancellation policy, there is no provision for individual cancellation, need to make the whole cancellation.

This is not the right way of doing and your policy should be userfriendly to the customer and should be mutually benefitted, but your existing policy is like cheating the customer with your stringent policy.

Request you to required action and do the needful for cancellation one of the passenger.

Regards,
Guru
Ph: [protected]