Sugama Tourists — Cleaner misbehavior

Dear Sir
With reference to the above subject I would like to inform you that tonight My wife and Son are travelling from Bangalore to Siruguppa at 8.30pm bus with boarding point Shankarnag Circle Vidyapeeth. While telephonic conversation with Cleaner of the bus, he misbehaved with me and My Wife talking in singilar words to both and said if you don't come at 8.20pm we don't wait for a minute and will leave you and go. We never expected this kind of words from the cleaner of thr bus. Driver is good behaving person, but clear is totally opposite..
We felt very disappointed and disheartened.
Please take right and good behaving employees, so that customers will not face such ugly situation in furure. I am furnishing tonight passengers details for your reference.

Passanger1 Name : Anitha R Joshi
Passanger 2 Name : Akshay
Seat no Upper 14& 15
Date of journey : 14/02/2022
PNR No :9027027
Bus No : KA 19 AA 4288

I hope you will take appropriate action and oblige.

Thanks and Regards
Raghavendra Joshi
Passanger