Sugama Tourists — Conducteur miss behaviour

I have booked a ticket for my sister from beamhvara to Mysore today on Sugama tourist and the bus number is KA51AF5831 bus arrived at 9:05 pm at bramhvara bus stand my sister asked about time of arrival to Mysore conducteur has raised voice of attitude and said we can’t tell all those things then where be the customer handling may take into provision and totally dissatisfied of Sugama tourist and this is my last booking
1. If the lady customer knows the time she can arrange a pickup or something with he guardians
2. If the conductor does not know the timing of reaching Mysore unprofessional
3. And Lady asked about dicky because of luggage he again showed his bad manners
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    +91 4113 9098
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    Shop No.7, Vishwa Complex, 2nd Cross, Gandhi Nagar, Bangalore, Karnataka, India - 560037
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