Sugama Tourists — left without picking passenger from schedule place

Address:

83 MUNESWARA TEMPLE STREET SARAKKI, JP NAGAR 1ST PHASE BANGALORE, Bangalore, Karnataka, 581317

Sugama team,

Kindly note remark about your team the concern team bus no ka51 ad5224
From karwar to bangalore dated 16.03.2020 seat no: l8

I informed driver and cleaner and sugama office in charge (Vijay) when i reached the bus stop it was 5min late where as i have called and inform mr vijay but still the instruction was give to the driver not to stop the bus. Where as i have to travel till ankola kamat hotel for me to catch the bus, they are not responding properly, if this the case with normal personal what about senior citizen and sick people who travel? L kindly take action when the bus ticket are booked as per schedule, in spite of me booking the ticket i have lost rs.300/- just to catch the schedule bus kindly make note of the same don't trouble passenger if you can not respond.