Sugama Tourists — Sugama service

The buses are the worst. Almost everytime that I travelled via sugama they have one or the other issues with the buses. They don't fix them. If they know they have issues, why do even put them on road? We are stranded in the middle of nowhere travelling from Bangalore to Gulbarga on 26th June. Do you think people don't have any other work other than being stranded here?
They keep changing pick up points send pick up bus and take forever to get us to that point