Sugama Tourists — Vehicle arrival delay to hubli

Tracking from Sugama Tourists
PNR:9899156
Vehicle Number:KA 51 AC 9037
Service:ROUTE NO-08, BANG - DANDELI
Driver Name:Shivanand (28) Dr
Phone Number: [protected]
Track at:http://trkg.in/UAE1J3

This bus has to reach hubli by 6AM, but at 6.30 AM it's till in bankapur toll just to repair another sugama bus which had some problem.

To repair another bus why we passenger have to wait 1 and half hour.

Is this sugama on time working??
Worst service I see today.