Sun Direct — 6 months online recharge done in damaged set top box

Sun Direct — 6 months online recharge done in damaged set top box

G greatunni

I have done 6 month recharge through online on my old set top box which is damaged now. I have brought a new set top box from a nearby store and I want to transfer the amount from old set top box to new one. When I contacted the store they told me that since I had done online recharge this can be done only from Sun direct customer care. Kindly do the needful. Old Set top box Smart Card Number - [protected] Registered Mobile number - [protected] New set top box CSDSN number - [protected] Was this information helpful? No (0) Yes (0)
Sun Direct customer support has been notified about the posted complaint. Sep 25, 2020 Updated by greatunni No response received from Sun Direct Sep 30, 2020 Updated by greatunni Got a call from Sun direct customer care that the issue will solved in 48 hours. I have given the payment transaction id and other details to them. Now its 3 days since they collected the details from me but didn't solve my issue till now. Kindly do the needful. Oct 03, 2020 Updated by greatunni The issue is resolved.Thanks team.
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