[Resolved]  Sun Direct — about channels and recharge details

Address:Chennai, Tamil Nadu

I am govinda samy. I am using Sun direct more than 10 years but nowadays so many problems in dth. I recharge ₹.294 this month but some channels are disconnected. So morning onwards trying to your customer care number but no one should not attended the Call.please response the customers. Give the correct details to the customers. Regular channels are missing in my dth
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Apr 6, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Comments

My Sun direct DTH service smart card no r[protected]. Located at madurai. Rechrged on21/11/2018 for Rs 777.So Valid up to 19/05/2019, with extra balance of Rs 19:00. But from 18/02/19 most of the channels not telecasted. Unable to contact customer care also.
I recharged sun direct recharge money also cut from my account but recharge was not done.i tried all customer services numbers no number is responding what the hell is this.poor customer support.

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