Sun Direct — about hd box order

Address:	YSR, Andhra Pradesh, 516150
Website:	www.sundirect.in

Sir,

This is for sundirect dth is not responding about complaints from last 7 days. I have given a complaint no:sr[protected] for e-48-52 signal has been registered with sundirect. On that day company provided technician came and give suggestion that change that sd dth box. So again i approached to sundirect call center on 19-oct-2017. Srno:[protected]. That sr (Service request) is also not closed. I receive a message from customer care on 21-oct-2017. I. E. Dear customer, please find service engineer details - appointment time:10/21/2017 03:45:00pm, name: rohith, mobile no:[protected], sr. No:[protected]. This sr also not closed by the company. Today i. E. 22-oct-2017 again i have reached to callcenter and again explained all the details. But they are negligibly giving answer to me. The previous sr's are closed with out sending message to me. Again today they raise sr. No:[protected] for sd-hd has been registered with sundirect.
So last one week onwards i am suffering with the company. They are not giving proper explanation about the sr. I am requesting please solve this problem. Because i am losing last one week onwards.