[Resolved]  Sun Direct — About service and channels

Hi team

Yesterday i have recharged for three months and my card no is — [protected] after recharge am not getting any channel, first scrambled signal & no signal.

I called many times to customer care they is no proper response, simply they say we send technician and it takes 48 hours.

One thing i could not understand after recharge only this happened., now i understand how this channel.

Kindly can you provide the management escalation email or shall i go head further about this incident about the customer service.

Thanks & regards
Vijay — . +91 [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2020
Sun Direct Customer Care's response
Dear Sir,

As per conversation, customer complaint regarding Signal related issue same has been same has been already resolved from our end.

Regards,
Sun Direct Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information