[Resolved] Sun Direct — About staff negligence | |
I have a complaint about the regional office of sundirect in kalpetta, the male staff working in that office have no commitment to customers as well as to the company, when I makes a direct payment for dth in yesterday but he didn't make the payment yet this is so irresponsible please take nesseccory action to him Was this information helpful? | |
Dec 18, 2020 Complaint marked as Resolved I wish that the company have to take responsible action and inform me about that Sun Direct customer support has been notified about the posted complaint. Verified Support Dec 19, 2020 Sun Direct Customer Care's response Dear sir, We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same. Regards, Sun Direct Team. | |
 2 Comments | |
Comments
Worst service, dealers from chittoor in AP are cheating customers.
When we asked for upgrade from SD to HD, they told our technician will come to your home and upgrade, once we paid them the upgrade charges they are telling our technician can't visit and refused to refund the amount.
These guys are selling HD boxes for
for double rate
When we asked for upgrade from SD to HD, they told our technician will come to your home and upgrade, once we paid them the upgrade charges they are telling our technician can't visit and refused to refund the amount.
These guys are selling HD boxes for
for double rate
R Yogesh's reply, Mar 4, 2021
Even customer care people are not responding, they are disconnecting call while l'm talking
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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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When we asked for upgrade from SD to HD, they told our technician will come to your home and upgrade, once we paid them the upgrade charges they are telling our technician can't visit and refused to refund the amount.
These guys are selling HD boxes for
for double rate