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[Resolved]  Sun Direct — About staff negligence

I have a complaint about the regional office of sundirect in kalpetta, the male staff working in that office have no commitment to customers as well as to the company, when I makes a direct payment for dth in yesterday but he didn't make the payment yet this is so irresponsible please take nesseccory action to him
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Complaint marked as Resolved Dec 18, 2020
I wish that the company have to take responsible action and inform me about that

Complaint Status


[Dec 18, 2020] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response Dec 19, 2020 Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team.
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    Sun Direct
    Customer Care Service
    Customer satisfaction rating
    62%
    Complaints
    1778
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    Resolved
    1053
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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