Sun Direct — Account balance

Address:

517002

Last month on 5th I have recharged to amount 500 for this month current account balance is displayed as 147/- and my basic pack is 209/- balance account should be available with 291/- for this month but its displayed with 147/-and today I have recharged with 500.I am missing amount of rupees 150/- around.And customer care people are not responding for this.