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Sun Direct — Amount debited but transaction status is failed

@paytm linked to Bank of India a/c XX0014 debited Rs.659.00 and credited to [protected]@paytm -Ref[protected]
I recharged 3 months tamil gold pack for ₹659..i see amount debited but transaction failed.. please do look in to the issue and resolve as soon as possible ...
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As per the conversation customer complaint regarding Balance not credited issue same and has been already resolved from our end.
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