[Resolved] Sun Direct — Amount debited twice from my account

[Resolved] Sun Direct — Amount debited twice from my account

V V N lal May 9, 2021 May 10, 2021 This thread was updated on May 10, 2021

I recharged for my sundirect account on 9th May 2021 at 2 pm, for the first recharge the account has not got recharged and my account still shown inactive, no message has been shown as amount debited also, so I recharged it again, in the second recharge my account got active after which I got a message as amount has been debited twice from the account with 2 sms from sundirect at 2.48pm and 2.51pm. I want my 229 rupees which has been debited back if there is no queueing for recharge is there, in the account it is showing only as 1 month recharged, please refund my money which is debited twice, I have added photos showing money debited twice . +2 photos Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support May 10, 2021 Sun Direct Customer Care's response "Dear sir, We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same. Regards, Sun Direct Team."
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