Submit a Complaint
Satellite, Cable DTH TV
Sun Direct

[Resolved]  Sun Direct — Amount deducted and Transaction Status Failed

Hi, I have recharged via your official website for 1000 rupees on 13th March 2022. The amount got deducted from my account but the Transaction status is failed. 47338128 is the transaction Id. Registered smart card number is [protected]. Your 24x7 and other helpline numbers are not working. Help me get my refund. Thank you!
Was this information helpful?
No (0)
Yes (0)
Apr 17, 2022
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2022
Sun Direct Customer Care's response Dear Sir,

As per conversation, customer complaint regarding BALANCE & VALIDITY same has been already resolved.

Regards,

Sun Direct Team.
Complaint comments 
Add a Comment

Related Sun Direct reviews

[Resolved]Sun Direct - Regarding Pack Activation[Resolved]Sun Direct - Regarding two time payment on same smart card number[Resolved]Sun Direct - Online booked amount Rs 1499 not returned for sun direct dish connection[Resolved]Sundirect - Sundirect/I have recharged sundirect but some channels are not coming what to do[Resolved]Sun Direct - Sun Direct Recharge Issue
View all 2481 Sun Direct Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    View all 2481 Sun Direct reviews & complaints
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information