[Resolved] Sun Direct — amount deduction | |||
Our amount not credited into the account...We complained many times to citrus solutions but they are not taking any action why you are not taking any action we have recharged through Sundirect app in the citrus solutions mode of payment for 225 rupees I said many times for you but you are not at all taking any action this is 3rd or 4th time I am requesting you for my amount how many time should I request you for my amount it's my amount why should I request you citrus solution is the worst mode of transactions ever and their calling and saying that the issue is refunded the amount but amount is not refunded always saying lies about that you thinking about us Was this information helpful? | |||
May 5, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Apr 04, 2019 Sun Direct Customer Care's response Dear sir We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same. Regards Sun direct Customer care | |||
 3 Comments | |||
Comments
My account name is as Mogili but it's awkward please change it to Mogili Koteswara Rao... Please please change it..u the workers of the company please change it to Mogili Koteswara Rao... Please do the work properly.. Don't waste the time of customers.. Please the customers are God to u.. Please change my name to Mogili Koteswara Rao
Reply
Koteswara Rao Mogili's reply, Mar 29, 2019
My account name is as Mogili but it's awkward please change it to Mogili Koteswara Rao... Please please change it..u the workers of the company please change it to Mogili Koteswara Rao... Please do the work properly.. Don't waste the time of customers.. Please the customers are God to u.. Please change my name to Mogili Koteswara Rao
Topup Done for Rs.444(Inclusive of GST 18 % Paid by company) for SMC No.[protected].Valid Till 17-Apr-2019.Ref No.[protected]*but now your company send massage *) Your Sun Direct [protected] validity expires in 2 days. Recharge Tamil DPO Pack1 @ Rs.199/1M or Rs.554/3M or Rs.1059/6M. Watch VIVO IPL 2019 on Star Sports.TC* I have valid 17-apr-2019
![]()
![]()
If the sun direct custermer call, the response is not correct. DTH packages are also optionally activated.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
2481
Pending
0
Resolved
1461
View all 2481 Sun Direct reviews & complaints
+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
View all Sun Direct contact information