[Resolved] Sun Direct — Amount got deducted but recharge failed
S
Shwetha B M
Jan 1, 2022
Jan 3, 2022
This thread was updated on Jan 3, 2022
I have received below confirmation from bank on amount deduction, but my sundirect app showed as transaction failed and recharge date hasn't been extended.
A/c has been debited with INR 1554.00 on 01-JAN-2022 at 04:08 and account [protected]@icici has been credited. UPI Ref no.[protected]
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Feb 5, 2022
Complaint marked as Resolved
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2022
Sun Direct Customer Care's response Dear Madam,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
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