[Resolved]  Sun Direct — Amount got deducted

On 17 July we did recharge for Rs.1194 online in www.sundirect.in website and it came transaction failed, but the amount got deducted from the bank account.We did recharge for Tamil economy pack for 6 months.
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Jul 27, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2021
Sun Direct Customer Care's response
"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."
Jul 24, 2021
Updated by Deepadharshini
My sun direct registered number is [protected]. You can contact me in [protected]
Verified Support
Jul 27, 2021
Sun Direct Customer Care's response
Dear Sir,

As per conversation, customer complaint regarding Wrong recharge issue and same has been resolved from our end.

Regards,

Sun Direct Team.
Verified Support
Jul 27, 2021
Sun Direct Customer Care's response
Dear Sir,

As per conversation, customer complaint regarding Wrong recharge issue and same has been resolved from our end.

Regards,

Sun Direct Team.
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My sun direct registered number is [protected]. You can contact me in [protected]

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