[Resolved]  Sun Direct — amount was paid but channels are not telecasting

I have renewed my sun direct account.. And the amount was also paid. But the channels are not telecasting.. Calling to a customer care they are not responding..

Every time these customer care not responding... Even i also wrote a complaint in their website.. It also no response...
Now my money was also wasted..
In their website they are given the option chat with us... But it every time shows error..

I m totally fed up due to no respone...
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Mar 30, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Comments

I can change.my register mobile number immedietely.plz

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