[Resolved] Sun Direct — broadcastor helpline given zero feedback regarding new dth tariff plan | |||
Sir sun direct dth card no [protected] old plan is expired on 18 feb 19. After that i had tried to approach operator for new tarrif plan info many times through helpline nos but customer care never attended my call till date/time even at once, i had call details to prove this fact. I had also reach to sun direct app to get new tarriff plan as my choice but in that app no any choice based channel option available in their base pack. Instead of consumer choice, operator provided their own choice packs/bouquet that is cheating against consumer. Sir till date im unable to migrated on new tariff plan due to operator zero feedback r lack of choice based chanel selection option option be in their catalogue. Was this information helpful? | |||
Apr 16, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Mar 16, 2019 Sun Direct Customer Care's response Dear sir As per your request, complaint has been taken as feedback and forward to concern team Regards Sun direct Customer care | |||
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