Sun Direct — Cash debited from account without recharge

I recharged sundirect Malayalam for rs229. First it showed recharge successfull then it changed to recharge failed and money debited from my account.
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Sun Direct customer support has been notified about the posted complaint.
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Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team
Ubannya Extraterrestre's reply, May 9, 2021
Please consider my situation as well
Sun Direct Customer Care's response, May 9, 2021
Verified Support
Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team
Thank u

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