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[Resolved]  Sun Direct — Chanels are getting freeze

I have raised a complaint regarding Chanel freeze for my connection (Complaint number- SR[protected]unfortunately the team has called me and discussing about the payment. I have got a confirmation from call centers that they will send technician and rectify the issue. I’m a very old customer and I have 2 connections under mobile number [protected]. The customer service for sin direct very poor more over the technicians are very attitude and arrogant. I need a quick resolution for this issue, if not I’m going to take this as serious matter and will file a complaint in consumer court at the earliest. Expecting a faster and wonderful support from sun direct

Thank you
Complaint marked as Resolved Oct 23, 2020
Dear Customer, Mr.Rejeesh R, Engineer Mob: 9847810723, will visit you on 10/23/2020 12:45:00 PMfor SR201022004582 My complaint is not yet resolved

Complaint Status

[Oct 23, 2020] Sun Direct customer support has been notified about the posted complaint.
Updated by John9000 Oct 23, 2020 I need a my complaint to be resolved without any charges
Updated by John9000 Oct 23, 2020 May I know on what basis the complaint marked as resolved. I didn't received any call or email then on what basis the status shows as resolved. I believe there is no proper response from sun direct for the customers. Pathetic service
Complaint comments  1 Comment     Updated: ShareTweet


My issue is not yet resolved. As a customer I'm paying monthly rental, but no proper customer service
I need my concern to be resolved without any cost

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    Sun Direct
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    +91 76 0101 2345 [Customer care]
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    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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