Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Sun Direct — Chanels are getting freeze

I have raised a complaint regarding Chanel freeze for my connection (Complaint number- SR[protected]unfortunately the team has called me and discussing about the payment. I have got a confirmation from call centers that they will send technician and rectify the issue. I’m a very old customer and I have 2 connections under mobile number [protected]. The customer service for sin direct very poor more over the technicians are very attitude and arrogant. I need a quick resolution for this issue, if not I’m going to take this as serious matter and will file a complaint in consumer court at the earliest. Expecting a faster and wonderful support from sun direct

Thank you
ADVERTISEMENT
Complaint marked as Resolved Oct 23, 2020
Dear Customer, Mr.Rejeesh R, Engineer Mob: 9847810723, will visit you on 10/23/2020 12:45:00 PMfor SR201022004582 My complaint is not yet resolved

Complaint Status


[Oct 23, 2020] Sun Direct customer support has been notified about the posted complaint.
Updated by John9000 Oct 23, 2020 I need a my complaint to be resolved without any charges
Updated by John9000 Oct 23, 2020 May I know on what basis the complaint marked as resolved. I didn't received any call or email then on what basis the status shows as resolved. I believe there is no proper response from sun direct for the customers. Pathetic service
Complaint comments  1 Comment     Updated: ShareTweet

Comments

My issue is not yet resolved. As a customer I'm paying monthly rental, but no proper customer service
I need my concern to be resolved without any cost

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Sun Direct
    Customer Care Service
    Customer satisfaction rating
    62%
    Complaints
    1749
    Pending
    0
    Resolved
    1050
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View Full Information
    ADVERTISEMENT