[Resolved]  Sun Direct — change base pack

Address:Hyderabad, Telangana, 501401

The sundirect service provider has changed my base pack Due to TRAI regulations my base pack has been changed without any prior information so please change my base pack to HD Telugu DPO Pack 1 from the existing one which i have attached at the bottom of this page.plz kindly resolve this problem as soon as possible.

Contact:[protected]
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Apr 19, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2019
Sun Direct Customer Care's response
Dear sir

As per the conversation we had, now issue is resolved

Regards Sun direct
Customer care
Complaint comments 

Comments

I have been recharged our package. there r so much problem of signal &intruption pl.contineu it with any disturbance.
Hi team, i am. Unable to connect with customer care. I have been trying from 1 pm till now am unable to connect. I recharged by smart card but its not getting connected. My smart number is [protected]. Please do needful. Expecting a quick response.
Very disappointed!!

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