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[Resolved]  Sun Direct — changes in name and mobile number

Dear i am using your sun directory dth services for past five years your service is very good clearance and value for money
Now i am living this address so please update our request as soon as possible

My name gkr poorna chandran
342 gandhipuram 2 nd lane
Pattiveeranpatti p. O 624 211
My mobile no [protected]
Please update our present details
My connection no [protected]
Thanking you
By
Gkr poorna chandran
Complaint marked as Resolved Apr 27, 2018

Complaint Status


[Mar 02, 2018] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response Mar 21, 2018
We try to contact the customer but he is not picking the call so request the customer to provide us the alternate contact number for resolution.
Complaint comments  3 Comments     Updated: ShareTweet

Comments

Service call not picking and packing value high. Chennal 30 only don't buy bed company
Dear madam/sir.
My present sundirect no. [protected]
I had made the payment on 30.03.2017. for RS 1750
Same day I made a payment for old sundirect no. [protected] made the payment on 30.03.2017 for RS 1750 . This sundirect no. From last year march 2017 I am not using this set of box.
Pls. Retify the problem
Thanks and regards
Gopalakrishna
Worst customer support call center i have ever seen...
Unprofessional and Unethical executives...
Have no idea about call center process and terms...

Their call center spoils the brand name trademark...

I suggest Sun group please close the call center immediately because it increase consumers frustration more...

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