[Resolved] Sun Direct — channels not coming, bad customer care

ibhan2017

Address:

80M S,KHARDAH(M),MUKHERJEE FLR,ROAD, B D SOPAN,BA, 700116

My smart card no: [protected]. Very bad customer care. I am calling customer care from friday 8th march 2019. No response. No response from nodal officers also. I get one response from online chat from the sun direct site. They have taken my smart card no and said me it will be solved within 3 hrs. After that 14 hrs has been passed no connection. Even customer care, online chat nothing is working. If this is the case happen every time i will do a facebook campaign against it.

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Apr 26, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2019

Sun Direct Customer Care's response Dear Sir, We regret the inconvenience caused. We have forwarded your query to our customer care. They will get in touch with you as soon as possible.

Regards
Sun Direct Team

Verified Support

Mar 22, 2019

Sun Direct Customer Care's response Dear sir

As per the conversation we had, requested Addon has been activated.

Regards Sun direct
Customer care