[Resolved] Sun Direct — channels not getting telecasted

Muralikrishna87

from Bengaluru, Karnataka

Address:

73, MRC Nagar Main Road, Mursali Maran Towers Chennai, Chennai, Tamil Nadu, 600028

Hi my name is murali, i have recharged my sun dth plan on 17th november for 6 months (1600) and my package suppose to complete on 12.05.2019 but without any prior information some of the channels are not getting telecasted, when i called customer care, they are not giving proper answer and they are saying we cant do anything... Its coz of troi.. So i want all channels to be telecasted or i want refund amount.

Was this information helpful?

No (0)

Yes (0)

Apr 7, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2019

Sun Direct Customer Care's response Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care

Related Sun Direct reviews

View all 2481 Sun Direct Reviews

Comments

subathra s

from Coimbatore, Tamil Nadu

I recharged 198 rs for tamil basic pack. But bengali base pack got activated. I need to change to tamil pack or i need to add tamil sun networks. . Even customer care number is not reachable. . Kindly support at the earliest. Smart card no. [protected]

Sudha,

from Chennai, Tamil Nadu

Tv channels is not working in tv. Send technicians to solve. I am not sure it is a technical issue or package issue. Kindly solve as soon as possible customer care line is always busy for 4 days.ì

Sudha,'s reply, Feb 22, 2019

My smart card no. 10042079102.

K k raju

from Cuddapah, Andhra Pradesh

My setup box number is [protected]
I recently recharged with telugu one month plan.. But they not activated..
Please check it. I contact your all costumer care numbers but there is no use..