[Resolved] Sun Direct — channels removed from the package which I paid for

Manogaran N

from Bengaluru, Karnataka

Address:

560034

We have paid 6 months subscription for hd tamil mega pack earlier which is valid till may'19. Suddenly we could not get many channel we have piad for. Now without our concern they changed to some package. Trying to reach by call centre, chat, e-mail and you can't reach them and no response. I am looking for someone to change suitable package currently to our choice. Surprised nobody bothers. No reply even to e-mail to sun direct

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Apr 27, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2019

Sun Direct Customer Care's response Dear Sir, We regret the inconvenience caused. Please let us know your query with smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team