Sun Direct — Complaint about video output.

Address:124001

I am a customer of sun direct from last 5 years. The service I'll say is very poor in our area. Now i had the problems is that three channels i.e. ABP news, MH1 and INDIA TV news are not running properly. The video gets mosaiced automatically. When i have complained about this then they told me that they will charge a sum of 150rs. I said why should i pay charges Because there is not my fault in this so the customer care executive said that ok sir i am registering your complaint and the technician will come free of cost. Today i recieved a call from the technician and he said that he will charge 150rs. I said that don't come i will not give a single penny to you.
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Sun Direct customer support has been notified about the posted complaint.
Apr 18, 2017
RAMAKRISHNA SURLA's response
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Sir I'm S Ramakrishna sun direct customer my room change so sun direct not rechagee in one year sun direct company call me my number your setup box not working please give me box in my box received the my setup box in one recipet enclosed please setup box back please

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